We are at your service.
- For account-related questions, please call Customer Care at 1-866-TWW-BLUE.
Customer Care operating hours are 9:00 a.m. to 4:00 p.m., Monday to Friday.
TWW is closed on weekends, state, federal, and municipal holidays.
- To request a new water service and/or a renewal of an existing water service, please call (609) 989-3824.
Business hours are Monday through Friday, 8:30 a.m. to 4:30 p.m., except on city-observed holidays.
- Our mailing address to pay your bill:
Trenton Water Works
P.O. Box 528
Trenton, NJ 08604
- For any Water Meter Repair/Replacement, please call (609) 989-3225 or (609) 989-3226.
- To report a water leak or a problem with your water service, please call (609) 989-3222.
- After-hours emergencies, please call (609) 989-3222.
- To request a mark out of sewer lines or to report any problems with flooding of the city's sewer inlets,
- Please call (609) 989-3180, Monday through Friday, 7:30 a.m. to 3:30 p.m.
Our physical address:
Trenton Water Works
333 Cortland Street
Trenton, New Jersey 08638