News Flash

TWW Begins Water Storage and Distribution Improvements With the Demolition of Its Prospect St. Site

Trenton, N.J. — Trenton Water Works (TWW) will begin the demolition of two buildings at 942 Prospect Street near the 124-year-old Pennington Avenue Reservoir to prepare the site for constructing two 8-million-gallon concrete storage tanks in the spring of...

How To Reduce Risks of Legionella Exposure - A TWW H2Open Education Resource

In Customers' Mailboxes Next Week: How To Reduce Risks of Legionella Exposure - A TWW H2Open Education Resource

Look for our H2Open Education Resource brochures on "How to reduce risks of Legionella exposure" in your mailboxes during the week of ...

Federal, State, and TWW Personnel Continue Critical Work in the TWW System

Personnel from the New Jersey Department of Environmental Protection (NJDEP) and the Environmental Protection Agency (EPA), and Trenton Water Works (TWW) continue to execute a monthslong Low-Velocity Water Main Flushing Program announced on April 1.

&n...

Trenton Water Works Temporarily Suspends Residential Shutoffs

Trenton, N.J. — Trenton Water Works has suspended shutting off service to residents who have fallen behind on paying their bills, the water utility announced on Thursday.

TWW made this decision in order to allow customers who are struggling with payment ch...

Legionella Mitigation, Updates, and Information for May 5

May 5, 2023

TWW's management team, led by Acting Director Sean Semple, continues to advance with the New Jersey Department of Environmental Protection under a Unilateral Administrative Order (October 12, 2022) the following highlighted operational and capi...

TWW's Low-Velocity Water Main Flushing Program Is Underway

April 28, 2023 

TWW's Low-Velocity Water Main Flushing Program Is Underway

Earlier this week, TWW started flushing water mains at a low velocity using specialized equipment throughout its water distribution system, a months-long ...

TWW's Low-Velocity Water Main Flushing Program Begins Next Week

Trenton, N.J. — Trenton Water Works (TWW) announced today that it would begin low-velocity flushing of water mains using specialized equipment throughout its 683-mile water distribution system next week. This activity will continue through May. TWW person...

TWW Begins Testing for Legionella Systemwide Using a Method Approved by the NJ Dep of Environmental

TWW Begins Testing for Legionella Systemwide Using a Method Approved by the New Jersey Department of Environmental Protection

On April 10, led by TWW's Chief Chemist DiAsia Brooks, TWW began systemwide monitoring for Le...

TWW, NJDEP, and EPA Teams Are Taking Water Samples for Analysis

On April 3, several teams comprising personnel from the Environmental Protection Agency (EPA), the New Jersey Department of Environmental Protection (NJDEP), and TWW commenced taking and analyzing water samples from hydrants in TWW's service area to deter...

This Month, TWW Will Execute a Low-Velocity Water Main Flushing Program

This Month, TWW Will Execute a Low-Velocity Water Main Flushing Program To Increase Water Circulation in Its Distribution System and Increase and Optimize Chlorine Levels

Trenton Water Works (TWW) continues to partner with the New Jersey Departmen...

Health Officials Investigate Seven Additional Cases of Legionnaires’ Disease

This is a New Jersey Department of Health press release from March 27, 2023, which the City of Trenton is posting per the request of the New Jersey Department of Environmental Protection.

Seven new cases of Legionnaires’ disease, two resulting in death, ha...

Trenton Water Works Is Working with State Officials on Legionella Mitigation

Trenton Mayor W. Reed Gusciora: Trenton Water Works Is Working with State Officials on Legionella Mitigation, Is Making Progress, and Will Provide Weekly Updates

Trenton, N.J. — In light of the press release issued by the New Jersey Depar...

Chemical Spill

Earlier today, we were informed by NJDEP that there was a chemical spill in the Mill Creek / Otter Creek in Bristol, PA. Based on information provided by NJDEP the location of TWW intake is upstream of the spill therefore outside the current area of conc...

Important Information About Your Drinking Water

Trenton Water Works (TWW) Had Total Trihalomethanes (TTHM) Levels Above the New Jersey Safe Drinking Water Act Rules

 TWW Will Send This Mandated Public Notice, Which Is Not an Emergency,  Every 12 Months. The Drinking Water You ...

TWW Responds to State Report on Operations and Compliance

Critical water operation upgrades not reflected in report; cooperation ongoing

TRENTON, NJ – Trenton Water Works (TWW) Director Mark Lavenberg today responded to a New Jersey Department of Environmental Protection (NJDEP) letter and report this week discus...

TWW Responds to State Report on Operations and Compliance

Critical water operation upgrades not reflected in report; cooperation ongoing

TRENTON, NJ – Trenton Water Works (TWW) Director Mark Lavenberg today responded to a New Jersey Department of Environmental Protection (NJDEP) letter and report this week discus...

Trenton-Based Scientists Tackle Testing at TWW's Century-old Reservoir

TRENTON, NJ – After relocating their headquarters to the Capital City, Trenton Water Works is working with Princeton Hydro to conduct enhanced water-quality monitoring at the 123-year-old Pennington Avenue Reservoir.

In service since 1899, the reservoir ho...

TWW Removes 25 Percent of Lead Pipes throughout its Service Area

Trenton Water Works has removed 25 percent of lead services (lead pipes) from its 683-mile water-distribution system, including at private homes in four municipalities: Trenton, Hamilton, Ewing, and Lawrence Townships.

An Important Notice About Your Water Bill

An Important Notice About Your Water Bill

* Recently you received a water bill with two adjustments under "Current Activity" that our billing and customer service department did not bill in 2020 because of a COVID-19-related staffing shortage. Ma...

TWW To Repair 20-inch Valve on Kuser Road in Hamilton Township on Thursday

Dewcon, Inc., a contract vendor for Trenton Water Works, will repair a ruptured gasket on a valve connected to a 20-inch water main near 966 Kuser Road in Hamilton Township on Thursday, December 9, from 9:00 AM to 3 PM. Approximately 135 homes between Not...

TWW Extends Customer Service Hours to Accommodate Higher Call Volume

Trenton, NJ — Trenton Water Works has extended its Customer Service call center operating hours to 7 p.m. on weeknights and 9 a.m. to 1 p.m. on weekends to accommodate a higher volume of customer account inquiries. TWW's Customer Service telephone number ...

The Trenton Sewer Utility CSO Advisory System

The Trenton Sewer Utility (TSU) has established a “CSO Advisory System” in order to provide the public with real-time information related to Trenton’s sole Combined Sewer Overflow (CSO) located across the street from the TSU Sewage Treatment Plant on...

TWW to Replace 1.8 Miles of Water Main in Ewing Township Next Fall

Trenton, N.J. – Mayor W. Reed Gusciora today announced that Trenton Water Works (TWW) will replace approximately 1.8 miles of 16-inch water main in Ewing Township north of Princeton Avenue to Sutherland Road beginning in the fall of 2022.

"We measure ...

Mayor W. Reed Gusciora: Trenton Water Works Continues To Improve Its Operations

Trenton, N.J. – In addition to securing a $433,044 grant from the New Jersey Board of Public Utilities to fund a $1-million water loss project, Mayor W. Reed Gusciora today announced further progress that Trenton Water Works has made to strengthen its ope...

Trenton Water Works Receives BPU Grant for Water Loss Project

Trenton, NJ — Trenton Water Works received a $433,044 grant from the New Jersey Bureau of Public Utilities (BPU) to help fund a $1-million water loss project to pinpoint leaks in its 200-year-old system, one of the largest in the United States.

"Altho...

TWW Launches Two-Year Project to Paint Fire Hydrants

Trenton, N.J. — Trenton Water Works will be painting 3,501 fire hydrants in its five-municipality service area over the next 24 months, weather permitting.

"We are improving the quality of TWW's fire hydrants for effective fire suppression,&...

TWW-Connects Reverse 911 System

TWW-Connects is a Reverse 911 or “Robocall” system that Trenton Water Works uses to notify residents about water-quality issues, boil-water advisories, water-service outages and restorations, and water-quality emergencies.

Mayor Gusciora Signs Consent Order with Dept. of Environmental Protection

Dept. of Environmental Protection Signs Consent Order with Mayor Gusciora

Trenton N.J. – This morning, Mayor Reed Gusciora, and Trenton Water Works (TWW) acting director Dr. Sing Fu-Hsueh met with Department of Environmental Protection (D...