News & Announcements

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  1. TWW Removes 25 Percent of Lead Pipes throughout its Service Area

    Trenton Water Works has removed 25 percent of lead services (lead pipes) from its 683-mile water-distribution system, including at private homes in four municipalities: Trenton, Hamilton, Ewing, and Lawrence Townships. Additional Info...
  2. Replacement Requirements Not Met for Trenton Water Works

    Trenton Water Works (TWW) violated a drinking water requirement. Our water system failed to replace the required number of Lead Service Lines (LSL) by the required deadlines in the Lead and Copper Rule (LCR) and our Administrative Consent Order (ACO)... Additional Info...
  3. An Important Notice About Your Water Bill

    Recently you received a water bill with two adjustments under "Current Activity" that our billing and customer service department did not bill in 2020 because of a COVID-19-related staffing shortage. Many of our employees got sick. Read on...
  4. Trenton Water Works Removes 25 Percent of Lead Pipes throughout its Service Area

    Trenton Water Works (TWW), the 200-year-old public water system operated by the City of Trenton, has removed 25 percent of lead services (lead pipes) from its water-distribution system, including at private homes, Mayor W. Reed Gusciora announced today. Read on...
  1. Customer Service Update - Trenton Water Works

    Due to COVID-19's impact on some of our personnel, TWW's billing and customer service department is closed until December 29. If you have a water emergency or would like to report a damaged fire hydrant, water leak, or water main break, please call... Read on...
  2. TWW To Repair 20-inch Valve on Kuser Road in Hamilton Township on Thursday

    Dewcon, Inc., a contract vendor for Trenton Water Works, will repair a ruptured gasket on a valve connected to a 20-inch water main near 966 Kuser Road in Hamilton Township on Thursday, December 9, from 9:00 AM to 3 PM. Approximately 135 homes between... Read on...
  3. TWW Extends Customer Service Hours to Accommodate Higher Call Volume

    Trenton Water Works has extended its Customer Service call center operating hours to 7 p.m. on weeknights and 9 a.m. to 1 p.m. on weekends to accommodate a higher volume of customer account inquiries. TWW's Customer Service telephone number is... Read on...
  4. Trenton Water Works Update: Billing

    The COVID-19 public-health emergency impacted Trenton Water Works, including our customer service, billing, and meter-reading operations. Meter reading and billing were delayed as a result of implementing revised work schedules to protect our employees... Read on...
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